Three R Accessibility Action Plan — 2026–2029

Voluntary Accessibility Action Plan

3R is committed to identifying, preventing and removing barriers to accessibility and maintaining compliance with applicable AODA and IASR requirements. Although 3R is not required to maintain a formal multi-year accessibility plan, this voluntary Accessibility Action Plan provides a practical roadmap for continuous improvement and will be reviewed based on 3R’s operations, accessibility reviews, audits and feedback.

2026 — Audit response and foundation

·         Finalize and approve the Accessible Customer Service, Employee Accessibility and Workplace Accommodation policies.

·         Confirm public availability of the Accessibility Compliance Report and accessibility policies.

·         Complete/verify required accessibility and Human Rights Code training and maintain training records.

·         Standardize accessible feedback, recruitment, offer-letter, accommodation and emergency-response processes.

·         Review the 2026 desk-audit findings and remediate identified documentation or operational gaps.

·      Document the status and relevant construction/redevelopment dates of public-facing parking, service counters and waiting areas.

2027 — Implementation and monitoring

·         Review accommodation and accessible feedback processes for practical effectiveness.

·         Verify new-hire and other required-person training is occurring as soon as practicable and records are current.

·         Review public-facing communications and availability of accessible formats and communication supports.

·         Review any changes to public spaces for applicable accessibility requirements.

·         Record accessibility barriers identified during the year and actions taken or planned.

2028–2029 — Continuous improvement and future planning

·        Review accessibility policies and procedures for legislative and operational changes.

·         Review trends in feedback, accommodation requests and accessibility barriers without disclosing personal information.

·         Confirm emergency response and accommodation plans are reviewed when triggering circumstances arise.

·      Assess progress against this voluntary Accessibility Action Plan and determine whether the plan should be renewed or updated based on 3R's operations, accessibility needs, audit findings and legislative requirements.

Responsibility and Review

The person(s) designated by 3R will oversee implementation of this plan, maintain appropriate compliance documentation and coordinate periodic review. Progress should be reviewed at least annually for internal purposes, with formal policy/plan review undertaken as required by law and when material legislative or operational changes occur.

Accessibility contact: Lady Diana Maten
Plan approved: August 20, 2026
Next formal review: August 20, 2029